For new enquiries only
FlameCare service-only membership information
The new FlameCare offer is an annual boiler service paid in 12 monthly instalments. Online payment is paused while the remaining commercial terms are finalised. An enquiry does not create a contract or take payment.
Send an enquiryThe included service
One annual boiler service becomes due when the full 12-month period has elapsed and all 12 monthly payments have been settled. You may arrange an appointment during month 12 for a date promptly after the anniversary. No service is included immediately on joining.
If your boiler needs a service before the first anniversary, our one-off boiler service is available separately for £140.
What is outside the membership
Repairs, parts, repair labour, breakdown visits and call-outs are separately chargeable. CP12 gas safety certification is also a separate service. The membership does not provide payment for future faults.
Full terms before payment
Cancellation, refunds, renewal and missed-payment terms are being finalised. We will present the complete terms for review before offering any new paid sign-up. The membership is not cancellable month by month during the 12-month minimum term.
Existing subscribers keep the terms and benefits of their original agreement. If you need a copy of your historical terms, please contact us.