How It Works

Modern online booking with proper local installation. Clear steps, property-reviewed quotes and an installation date confirmed against engineer availability.

Instant packages Written quote before payment Photo check before install Request an available date
1

Pick Your Package

Illustration of selecting a boiler package from comparison cards

Choose a boiler option that fits your home and budget.

Use Boiler Finder or pick from Popular Packages. You’ll see warranties and what’s included.

2

Send Your Enquiry

Illustration of reserving an installation slot on a calendar

Send your preferred date without an online payment.

We review the property and photos, then confirm the quote, availability and any payment terms in writing.

3

Upload Photos

Illustration of uploading required boiler and pipework photos on mobile

Quick snaps confirm pipework, flue, and access.

This prevents surprises on the day and lets us arrive fully prepared.

4

Choose Your Date

Illustration of choosing and confirming an installation date

Pick a day that suits you.

We confirm the booking, order materials, and you’re set for install day.

On the Day

  • We protect floors and work areas.
  • Safe isolation, swap/installation and commissioning.
  • System checks, controls setup, and full handover.
  • Paperwork provided and tidy finish before we leave.

Want to get started?

Get a Quote

Why We Ask for Photos

Photos let us confirm the flue position, condensate, gas pipe sizing, clearances and access — so your price and install day stay smooth.

Tip: natural light + a couple of wide shots makes approval faster.

What Your Installation Quote Covers

The exact model, accessories and installation work are confirmed against your property in writing.

Standard Install Includes

  • Boiler + flue accessories
  • Magnetic filter (where applicable)
  • System cleanse/flush option (package dependent)
  • Condensate & safety upgrades (where required)
  • Commissioning, handover & paperwork

Common Upgrades

  • Smart thermostat
  • Boiler relocation
  • Gas pipe upgrade
  • Flue re-route / plume kit
  • Powerflush / cleaning upgrades

If your photos show anything unusual, we’ll confirm it before install day — no last-minute surprises.

How long does it take?

Most standard combi swaps are completed in a day. Relocations can take longer.

Simple Swap

Usually 1 day when replacing like-for-like in the same location.

Relocation

Typically 1–2 days depending on pipework and access.

System Changes

Converting types or major upgrades can take 2+ days.

Payments

No payment is taken with the online enquiry. We confirm the full installation payment schedule in writing.

Enquiry

Send your preferred date and property details for a written quote.

Balance

Any balance and due date are stated in the written agreement before payment.

Review the full written installation quote and the applicable payment terms before committing.

Aftercare & Warranty

After install we register what needs registered and make sure you know exactly what to do next.

  • Warranty registration (manufacturer dependent)
  • Annual service reminder (recommended to keep warranty valid)
  • Support if you spot anything unusual after install
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